Tag: portfolio

My Role Junior UX Designer, user research, user testing, product management Team of Collaborators Wynn Nightlife stakeholders and customersPassage.ai Engineers Project Date Mar 2018 – Apr 2019 Background The Wynn Nightlife Chatbot is a chatbot designed to easily answer questions about the Nightlife at Wynn Las Vegas. Since this is an interaction bot, it features…

My Role Junior UX Designer, UX/UI, visual design, user research, user testing Team of Collaborators Method Design AgencyDigiValet Engineering Encore Boston Harbor stakeholders Project Date Jun 2018 – Feb 2019 Background Wynn Las Vegas is implementing an In-room iPad experience in their new property Encore Boston Harbor (opened June 2019). The iPad contains many functionalities…

My Role Lead UX/Product Designer – responsible for UX/UI, visual design, user research, user testing Team of Collaborators Full Stack EngineersTSR core team (editorial & merchandise)Accessibility DesignerHead of Research Project Date Sept 2019 – Aug 2021 The Style Room Background The Style Room is a Zappos vertical site that initially soft launched in Oct 2019. The…

Cncpts.com Background Concepts (cncpts.com) was one of the first luxury streetwear shops to curate high-end clothing and covetable streetwear together for the lifestyle consumer. From their retail success, they’ve partnered with Zappos to continue solidifying their reputation and improve their e-commerce platform. The Problem Initially, I was brought onto the Concepts e-commerce Shopify platform to…

My Role Senior UX Designer Team of Collaborators Engineering TeamDesign & UX Research TeamSearch Product ManagerSVP of Commerce Project Date 2021 Project Breakdown ProblemThe Product Listing Page (PLP) provides customers an essential search and browse experience to find the products that meet their needs. However, customers struggled to find and browse products due to: SolutionUsing…